Analysis of Trajectories of Clarifying Communication of Requirements

Date

2015-08-12

Authors

Sheoran, Jyoti

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Abstract

Stakeholders of IBM Rational Team Concert project use text-based online tools for communication. Requirements related text-based discussions could be classified into different communication patterns. Identification of ineffective communication patterns in requirement discussions can help management to take immediate actions to ensure completion of requirement within planned time. This report presents results from a study of the trajectories of clarifying communication and the history of user requirements in RTC project. There are statistically significant differences in the six communication patterns - discordant, procrastination, textbook-example, back-to-draft, happy-ending and indifferent. Also, certain requirement attributes such as number of comments and priority significantly affect the communication pattern of a requirement.

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Keywords

requirements, software engineering

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