Towards an Integrative Cognitive-Socio-Technical Approach in Health Informatics: Analyzing Technology-Induced Error Involving Health Information Systems to Improve Patient Safety
Date
2010-10-15
Authors
Borycki, Elizabeth
Kushniruk, Andre
Journal Title
Journal ISSN
Volume Title
Publisher
Bentham Open
Abstract
The purpose of this paper is to argue for an integration of cognitive and socio-technical approaches to assessing the impact of health information systems. Historically, health informatics research has examined the cognitive and sociotechnical aspects of health information systems separately. In this paper we argue that evaluations of health information systems should consider aspects related to cognition as well as socio-technical aspects including impact on workflow (i.e.an integrated view). Using examples from the study of technology-induced error in healthcare, we argue for the use of simulations to evaluate the cognitive-socio-technical impacts of health information technology. Implications of clinical simulations and analysis of cognitive-social-technical impacts are discussed within the context of the system development life cycle to improve health information system design, implementation and evaluation.
Description
Keywords
Technology induced error, cognitive, sociotechnical, cognitive-socio-technical, patient safety
Citation
Borycki, E.M. & Kushniruk, A.W. 2010, "Towards an integrative cognitive-socio-technical approach in health informatics: analyzing technology-induced error involving health information systems to improve patient safety", The open medical informatics journal, vol. 4, no. 1, pp. 181-187