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Patient outcomes at St. Boniface Hospital in Manitoba: a second user satisfaction assessment of the C-HOBIC assessment tool

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dc.contributor.author Hunt, Al
dc.date.accessioned 2017-04-24T19:55:04Z
dc.date.available 2017-04-24T19:55:04Z
dc.date.copyright 2017 en_US
dc.date.issued 2017-04-24
dc.identifier.uri http://hdl.handle.net/1828/7972
dc.description.abstract Objective: The researcher replicated 12 questions from a previous user satisfaction study for the C-HOBIC assessment tool at St. Boniface Hospital in Winnipeg Manitoba. The research questions were: (a) what is user satisfaction regarding the C-HOBIC assessment tool 20 months after implementation, (b) has user satisfaction changed since the first evaluation, and (c) do user demographics correlate with user satisfaction and the C-HOBIC assessment tool? Method: 20 months after the previous study (Canadian Nurses Association, 2015), a convenience sample of 71 participants from a pool of approximately 700 clinicians completed an online survey comprised of 12 questions taken from the previous study. Results: The data were analyzed using Shapiro-Wilk, descriptive statistics, chi-square test for independence, and Spearman’s correlation. The Likert-style survey produced discrete, ranked data that did not follow a normal distribution. Overall user satisfaction with the C-HOBIC assessment tool was rated higher in the previous group (n=59) as compared to user satisfaction in the current group (n=71). There was a significant but weak correlation with gender and C-HOBIC patient outcomes positively influencing patient care directions, and improving patient care planning. A significant but weak correlation existed between the years of a participant's clinical experience and the ease of integrating C-HOBIC into practice. Conclusions: There were more participants not satisfied with the use of the C-HOBIC assessment tool than were satisfied. Participants in this study had less user satisfaction with the C-HOBIC assessment tool and associated outcomes than participants from a similar study 20 months before. Gender and years of clinical experience are correlated with user satisfaction. The small sample size, the non-normally distributed data, and convenient sampling method do not support generalization of the results beyond the data set. en_US
dc.language English eng
dc.language.iso en en_US
dc.rights Available to the World Wide Web en_US
dc.subject C-HOBIC en_US
dc.subject user satisfaction en_US
dc.subject patient outcomes en_US
dc.subject nursing en_US
dc.subject electronic health record en_US
dc.subject standardized en_US
dc.title Patient outcomes at St. Boniface Hospital in Manitoba: a second user satisfaction assessment of the C-HOBIC assessment tool en_US
dc.type Thesis en_US
dc.contributor.supervisor Frisch, Noreen Cavan
dc.contributor.supervisor Roudsari, Abdul V.
dc.degree.department School of Nursing en_US
dc.degree.level Master of Nursing M.N. en_US
dc.description.scholarlevel Graduate en_US
dc.description.proquestcode 0569 en_US


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