Thompson, Scott2018-04-242018-04-2420182018-04-24http://hdl.handle.net/1828/9250The objective of the report is to analyze and recommend solutions to improve University Systems’ employee engagement, productivity, and efficiency. The research explores employee perceptions of existing structures related to the concepts of job design; training, professional development, and succession planning; process review; and employee relations. The assessment framework included employee perceptions of the job design process, structure, and associated roles and responsibilities; training, professional development, and succession planning processes; the processes and tools in place for project management, change management, and incident management; and employee relationships between both peers and leaders.enAvailable to the World Wide Webefficiencyengagementproductivityinformation systemshuman resourcesprocessproject