Patten, Nathan2009-08-252009-08-2520092009-08-25http://hdl.handle.net/1828/1605Child protection is a reactive, non-linear, social process carried out in a context of unpredictability, uncertainty and complexity. One way professionals respond to this context is by negotiating almost every aspect of the work, negotiating both with people and through practice problems. This negotiation process has a cultural basis. I contend that: 1) skillful negotiation is culturally embedded in the activities and practices of child protection teams and individual workers; 2) child protection practice in this team is the skillful negotiation of practice problems while maintaining a balance between helping and enforcement activities that protect children; and 3) workers’ negotiation is not only activity-based but also a cultural way of thinking and being in the midst of this complex environment. I use the idea of a cultural repertoire as a framework for how professionals think and act and use ethnographic observation and participant interviews to explore its use in every-day practice.enAvailable to the World Wide Webethnographysmall group culturemicrosociologychild protection practiceUVic Subject Index::Humanities and Social Sciences::Social Sciences::Social serviceUVic Subject Index::Humanities and Social Sciences::Sociology::Social structureThesis