Househ, MowafaKushniruk, AndreMaclure, MalcolmCarleton, BruceCloutier, Denise2015-08-312015-08-3120092009-10Househ, M. et al. "A Case Study Examining the Impacts of Conferencing Technologies in Distributed Healthcare Groups." ElectronicHealthcare. Vol. 8 No.2, pp. 10-13http://www.longwoods.com/content/21141http://hdl.handle.net/1828/6635As healthcare groups continue to communicate and collaborate at a distance, information and communication technology (ICT) has come to play an increasingly important role in supporting such interactions. In this paper, we describe key lessons learned from a two-year case study (2004-2006) on the impacts of conferencing technologies on social interaction norms within knowledge exchange groups.enArticle