The effectiveness of ISO 9001:2000 in the public sector: a case study of the Nova Scotia Regional Development Authorities

Beaudin, Erin L.2010-08-082010-08-0820092010-08-08http://hdl.handle.net/1828/2931enAvailable to the World Wide WebeffectivenessISOpublicsectorcase studyNova ScotiadevelopmentThe effectiveness of ISO 9001:2000 in the public sector: a case study of the Nova Scotia Regional Development Authoritiesproject