Building and Sustaining Volunteer Engagement at the Writers' Exchange

dc.contributor.authorMarck, Rory
dc.contributor.supervisorPérez Piñán, Astrid
dc.date.accessioned2020-05-21T20:59:19Z
dc.date.available2020-05-21T20:59:19Z
dc.date.copyright2020en_US
dc.date.issued2020-05-21
dc.degree.departmentSchool of Public Administration
dc.degree.levelMaster of Arts M.A.en_US
dc.description.abstractEstablished in 2011, the Writers’ Exchange is a small non-profit organization that operates in-school, after school, and summertime literacy programs for school-aged inner-city kids in East and South Vancouver, British Columbia. The service delivery model of the organization is dependent on volunteers, whose role as literacy mentors is to provide personalized attention and support to the kids participating in their programs. As the Writers’ Exchange has continued to grow, the primary barrier preventing the expansion of programs and services was ensuring sufficient levels of volunteer engagement and retention. The purpose of this research project is to examine different volunteer engagement and retention strategies with the aim of helping the Writers’ Exchange continue to build and sustain its literacy mentor program. The organization also sought to focus its efforts on fostering increased diversity amongst its volunteers in the expansion of its literacy mentor program.en_US
dc.description.scholarlevelGraduateen_US
dc.identifier.urihttp://hdl.handle.net/1828/11760
dc.language.isoenen_US
dc.rightsAvailable to the World Wide Weben_US
dc.subjectvolunteering
dc.subjectvolunteer engagement
dc.subjectvolunteer retention
dc.subjectdiversity and inclusion in volunteering
dc.subjectthird sector studies
dc.subjectnon-profit organizations
dc.subjectcase study
dc.subjectVancouver non-profit
dc.subjectCommunity Development Program
dc.titleBuilding and Sustaining Volunteer Engagement at the Writers' Exchangeen_US
dc.typeprojecten_US

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