Demonstration of Facial Communication of Emotion Through Telehospice Videophone Contact

Simple item page
dc.contributor.authorSchmidt, Karen L.
dc.contributor.authorGentry, Amanda
dc.contributor.authorMonin, Joan K.
dc.contributor.authorCourtney, Karen L.
dc.date.accessioned2015-08-25T23:24:55Z
dc.date.available2015-08-25T23:24:55Z
dc.date.copyright2011en_US
dc.date.issued2011
dc.description.abstractPurpose: The purpose of this study was to demonstrate the range of emotional expressions that can be displayed by nurse and family caregiver during a telehospice videophone consultation. We hypothesized that a nurse providing telehospice care via videophone would gain access to rich nonverbal emotional signals from the caregiver and communicate her own social presence to the caregiver, to potentially enhance the building of empathy between nurse and caregiver. Methodology: Videorecording of a case exemplar of videophone contact was obtained using the Beamer, a commercially available product that allows display of both caller and receiver on an available television through standard telephone lines. Nonverbal communication through facial expressions of emotion was quantified using detailed coding of facial movement and expression (facial action coding system). Results: In this study, we demonstrated the presence of visual nonverbal information in the form of facial expressions of emotion during a videophone interaction between nurse and family caregiver. Over the course of a typical after-hours telehospice call, a variety of facial expressions of emotion were displayed by both nurse and family caregiver. Expression of positive and negative emotions, as well as mixed emotions, was apparent. Through detailed analysis of this case of videophone interaction, we have demonstrated the potential value of videophone contact for providing access to visual nonverbal emotional communication.en_US
dc.description.reviewstatusRevieweden_US
dc.description.scholarlevelFacultyen_US
dc.description.sponsorshipNational Institute of Nursing Research (R21NR010563); ARRAen_US
dc.identifier.citationSchmidt, K., Gentry, A., Monin, J. & Courtney, K. 2011, "Demonstration of Facial Communication of Emotion Through Telehospice Videophone Contact", TELEMEDICINE AND E-HEALTH, vol. 17, no. 5, pp. 399-401.en_US
dc.identifier.urihttp://dx.doi.org/10.1089/tmj.2010.0190
dc.identifier.urihttp://hdl.handle.net/1828/6557
dc.language.isoenen_US
dc.publisherMary Anne Liebert, Incorporateden_US
dc.subjecttelenursingen_US
dc.subjectnonverbalen_US
dc.subjectfacial expressionen_US
dc.titleDemonstration of Facial Communication of Emotion Through Telehospice Videophone Contacten_US
dc.typeArticleen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Schmidt_Karen_TelemedJEHealth_2011.pdf
Size:
127.1 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.74 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Faculty Publications (Human & Social Development)
 
University of Victoria Libraries

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.