Unmasking workers in the Victoria, BC restaurant community: women's serving experiences before and during the COVID-19 pandemic

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dc.contributor.authorKostuchuk, Jennifer
dc.contributor.supervisorRavelli, Bruce
dc.date.accessioned2021-12-13T23:46:26Z
dc.date.available2021-12-13T23:46:26Z
dc.date.copyright2021en_US
dc.date.issued2021-12-13
dc.degree.departmentDepartment of Sociology
dc.degree.levelMaster of Arts M.A.en_US
dc.description.abstractThis exploratory study investigates the serving experiences of seven women with work experience in the Victoria, BC restaurant community before and during the COVID-19 pandemic. Informed by work from Erving Goffman’s dramaturgical analysis on social performance and Candace West and Don Zimmerman’s ideas on doing gender, my overall goal is to answer the following research question(s): How do women servers in Victoria, BC perceive their restaurant work and has the COVID-19 pandemic influenced their serving experiences? Specifically, if the pandemic has changed the industry, what are these key changes, and might they affect the future of restaurant work? The research findings reveal that Canadian restaurants are gendered worksites, and while the pandemic facilitated some positive changes for servers it also surfaced longstanding restaurant concerns.en_US
dc.description.scholarlevelGraduateen_US
dc.identifier.urihttp://hdl.handle.net/1828/13588
dc.languageEnglisheng
dc.language.isoenen_US
dc.rightsAvailable to the World Wide Weben_US
dc.subjectfeminismen_US
dc.subjectgenderen_US
dc.subjectrestaurant cultureen_US
dc.subjecthuman rightsen_US
dc.subjectcommunityen_US
dc.subjectintersectionalityen_US
dc.subjectsocial justiceen_US
dc.subjectworkplace mistreatmenten_US
dc.subjectsocial performanceen_US
dc.subjectemotional labouren_US
dc.subjectqualitative methodologiesen_US
dc.titleUnmasking workers in the Victoria, BC restaurant community: women's serving experiences before and during the COVID-19 pandemicen_US
dc.typeThesisen_US

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