Qualitative Study of Technology-Induced Errors in Healthcare Organizations

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dc.contributor.authorBellwood, Paule
dc.contributor.supervisorBorycki, Elizabeth
dc.date.accessioned2013-12-20T23:33:57Z
dc.date.available2013-12-20T23:33:57Z
dc.date.copyright2013en_US
dc.date.issued2013-12-20
dc.degree.departmentSchool of Health Information Scienceen_US
dc.degree.levelMaster of Science M.Sc.en_US
dc.description.abstractHealth information technology is continuously changing and becoming more complex and susceptible to errors. It is both an essential and disruptive innovation that requires proper management of risks arising from its use. To properly manage these risks, there is a need to, first, determine how healthcare organizations in Canada are addressing the issue of errors arising from the use of health information technology (i.e., technology-induced errors). The purpose of this thesis is to determine the level of technology-induced error awareness in Canadian healthcare organizations, to identify processes and procedures at these organizations aimed at addressing, managing, and preventing technology-induced errors, as well as to identify factors that contribute to technology-induced errors. The study finds that, based on the currently available literature, information about these errors in healthcare is not complete. This prevents the development and application of effective health information technology risk management solutions. The research from the semi-structured interviews finds that the definition of technology-induced errors is not consistent among the study participants. The research from the semi-structured interviews also finds a lack of consensus on factors that cause technology-induced errors as well as a lack of reporting mechanisms available that are specifically aimed at reporting technology-induced errors in healthcare. This confirms that there is a lack of technology-induced error awareness among Canadian healthcare organizations, which prevents the ability to properly address, manage, and prevent these errors.en_US
dc.description.proquestcode0769en_US
dc.description.proquestcode0723en_US
dc.description.proquestemailpaulebw@uvic.caen_US
dc.description.scholarlevelGraduateen_US
dc.identifier.urihttp://hdl.handle.net/1828/5106
dc.languageEnglisheng
dc.language.isoenen_US
dc.rights.tempAvailable to the World Wide Weben_US
dc.subjecttechnology-induced erroren_US
dc.subjectqualitative researchen_US
dc.subjecthealth information technologyen_US
dc.subjectrisk managementen_US
dc.subjecterror management and preventionen_US
dc.subjectawarenessen_US
dc.titleQualitative Study of Technology-Induced Errors in Healthcare Organizationsen_US
dc.typeThesisen_US

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