Patient outcomes at St. Boniface Hospital in Manitoba: a second user satisfaction assessment of the C-HOBIC assessment tool
dc.contributor.author | Hunt, Al | |
dc.contributor.supervisor | Frisch, Noreen Cavan | |
dc.contributor.supervisor | Roudsari, Abdul V. | |
dc.date.accessioned | 2017-04-24T19:55:04Z | |
dc.date.available | 2017-04-24T19:55:04Z | |
dc.date.copyright | 2017 | en_US |
dc.date.issued | 2017-04-24 | |
dc.degree.department | School of Nursing | en_US |
dc.degree.level | Master of Nursing M.N. | en_US |
dc.description.abstract | Objective: The researcher replicated 12 questions from a previous user satisfaction study for the C-HOBIC assessment tool at St. Boniface Hospital in Winnipeg Manitoba. The research questions were: (a) what is user satisfaction regarding the C-HOBIC assessment tool 20 months after implementation, (b) has user satisfaction changed since the first evaluation, and (c) do user demographics correlate with user satisfaction and the C-HOBIC assessment tool? Method: 20 months after the previous study (Canadian Nurses Association, 2015), a convenience sample of 71 participants from a pool of approximately 700 clinicians completed an online survey comprised of 12 questions taken from the previous study. Results: The data were analyzed using Shapiro-Wilk, descriptive statistics, chi-square test for independence, and Spearman’s correlation. The Likert-style survey produced discrete, ranked data that did not follow a normal distribution. Overall user satisfaction with the C-HOBIC assessment tool was rated higher in the previous group (n=59) as compared to user satisfaction in the current group (n=71). There was a significant but weak correlation with gender and C-HOBIC patient outcomes positively influencing patient care directions, and improving patient care planning. A significant but weak correlation existed between the years of a participant's clinical experience and the ease of integrating C-HOBIC into practice. Conclusions: There were more participants not satisfied with the use of the C-HOBIC assessment tool than were satisfied. Participants in this study had less user satisfaction with the C-HOBIC assessment tool and associated outcomes than participants from a similar study 20 months before. Gender and years of clinical experience are correlated with user satisfaction. The small sample size, the non-normally distributed data, and convenient sampling method do not support generalization of the results beyond the data set. | en_US |
dc.description.proquestcode | 0569 | en_US |
dc.description.proquestemail | alshunt@gmail.com | en_US |
dc.description.scholarlevel | Graduate | en_US |
dc.identifier.uri | http://hdl.handle.net/1828/7972 | |
dc.language | English | eng |
dc.language.iso | en | en_US |
dc.rights | Available to the World Wide Web | en_US |
dc.subject | C-HOBIC | en_US |
dc.subject | user satisfaction | en_US |
dc.subject | patient outcomes | en_US |
dc.subject | nursing | en_US |
dc.subject | electronic health record | en_US |
dc.subject | standardized | en_US |
dc.title | Patient outcomes at St. Boniface Hospital in Manitoba: a second user satisfaction assessment of the C-HOBIC assessment tool | en_US |
dc.type | Thesis | en_US |