Utilizing the Twelve Attributes of Effectiveness framework to evaluate a small non-profit residential program : a case study and analysis of the process

Simple item page
dc.contributor.authorMcHale, Ruth Margareten_US
dc.date.accessioned2024-08-14T22:46:17Z
dc.date.available2024-08-14T22:46:17Z
dc.date.copyright1998en_US
dc.date.issued1998
dc.degree.departmentFaculty of Human and Social Development
dc.degree.departmentSchool of Social Work
dc.degree.levelMaster of Social Work M.S.W.en
dc.description.abstractThis thesis is a descriptive case study and analysis of the process of conducting an evaluation utilizing the Twelve Attributes of Effectiveness framework. An explicit assumption was made that the Twelve Attributes of Effectiveness framework works and is a useful tool for evaluation. The setting for this study is the Garden Gate Residence program set within the context of the Victoria Cool Aid Society in Victoria, British Columbia. Although an evaluation was conducted of the Garden Gate Residence program, the focus of this thesis is on describing, discussing and analyzing the process that I, as manager, experienced in conducting this evaluation. Legislation was enacted in 1984 to improve the direction, control and accountability of Federal Crown Corporations. Effectiveness was a dominant issue in all parts of the public sector. Experience in dealing with complicated and sensitive issues raised by the concept of effectiveness had not created positive results. The Canadian Comprehensive Audit Foundation established an Independent Panel to study and report on the subject of effectiveness. In 1988, the Panel developed a framework identifying the relevant components of effectiveness and provided a basis for reporting. Neither the Canadian Comprehensive Auditing Foundation nor the Independent Panel has presented a process for implementation of the framework. This case study answers the research question: Can utilization of the Twelve Attributes of Effectiveness framework result in a process that demonstrates the adequacy of the framework as an evaluation tool for the small, non-profit social service program? It concludes that using a participatory approach to planning and implementation as well as understanding the program from a theory-driven perspective are important facets in the application of the framework. Implications for social service agencies, program managers, or others who apply the framework in future evaluations are drawn from the conclusions. Evaluators should be knowledgeable about the theory (or theories) that underlie the success or failure of the program and be able to utilize a participatory approach. Effort and commitment are required to refine the Twelve Attributes of Effectiveness to satisfy program-specific requirements. Recommendations for future research include consideration of (a) a participatory approach, (b) the development of a research planning team, (c) including a broad range of diverse and responsive stakeholders on the research and planning team, (d) a four-day workshop, and (e) the use of theory to explain evaluation results.
dc.format.extent135 pages
dc.identifier.urihttps://hdl.handle.net/1828/18929
dc.rightsAvailable to the World Wide Weben_US
dc.titleUtilizing the Twelve Attributes of Effectiveness framework to evaluate a small non-profit residential program : a case study and analysis of the processen_US
dc.typeThesisen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
McHALE_Ruth_Margaret_MA_MSW_1998_967824.pdf
Size:
36.44 MB
Format:
Adobe Portable Document Format
Download

Collections

Electronic Theses and Dissertations (ETD)
 
University of Victoria Libraries

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.