Transformative recommendations on conflict management: prepared for the Rathfredagh Cheshire Home County Limerick, Republic of Ireland

Simple item page
dc.contributor.authorBrandt, Kelly Anne
dc.contributor.supervisorDavis, Lyn
dc.date.accessioned2011-07-18T17:59:55Z
dc.date.available2011-07-18T17:59:55Z
dc.date.copyright2011en_US
dc.date.issued2011-07-18
dc.degree.departmentSchool of Public Administration
dc.degree.levelMaster of Arts M.A.en_US
dc.description.abstractThis Thesis includes a video which must be viewed using Quicktime or Open Source VLC Media Player. This qualitative social constructivist participatory project produced a DVD of transformative conflict management recommendations for staff of the Rathfredagh Cheshire Home of County Limerick, Ireland. The DVD is meant to empower the staff, prevent conflict escalation, intervene when conflict is present, promote positivity, institute recognition, parallel current Cheshire Ireland conflict management policies, and build relationships among staff and management in this healthcare environment. Qualitative social constructivist and participatory methodologies were used during conversational interviews and audio recordings with management and staff on location at the Rathfredagh Cheshire Home in County Limerick, Republic of Ireland. Ms. Janie Finerty, client and Manager of the Rathfredagh Cheshire Home, collaboratively requested transformative conflict management recommendations through workplace assessment to produce a final transformative conflict management DVD to be viewed by staff. Currently, Rathfredagh does not have in-house transformative procedures to intervene and manage conflict while building relationships among staff. The rationale for this project is a need to produce a visual and intimate transformative in-house conflict management intervention tool for the Rathfredagh staff to ensure conflict does not negatively affect other staff and the vulnerable service users in Rathfredagh. Through production of a DVD as a training tool for conflict management in workplace settings, practical applications of this research may be applied to other workplace environments internationally; however, the application of this specific DVD in other institutions is outside the scope of this project because the DVD is specifically designed for the staff of the Rathfredagh Cheshire Home.en_US
dc.description.scholarlevelGraduateen_US
dc.identifier.urihttp://hdl.handle.net/1828/3412
dc.language.isoenen_US
dc.rights.tempAvailable to the World Wide Weben_US
dc.subjectTransformation
dc.subjectDispute Resolution
dc.subjectConflict Management
dc.subjectAppreciative Inquiry
dc.subjectActive Listening
dc.subjectConversational Interview
dc.subjectDVD
dc.subjectAxial Coding
dc.subjectVideo
dc.subjectTheme
dc.subjectCultural Conflict Management
dc.subjectCross Culture
dc.subjectIrish Culture
dc.subjectConflict Transformation Theory
dc.subjectQualitative
dc.subjectSocial Constructivist
dc.subjectParticipatory
dc.subjectDispute Resolution Program
dc.titleTransformative recommendations on conflict management: prepared for the Rathfredagh Cheshire Home County Limerick, Republic of Irelanden_US
dc.typeprojecten_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Brandt_Kelly_MADM_2011.pdf
Size:
65.3 MB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.74 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Master's Projects
 
University of Victoria Libraries

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.