Transformative recommendations on conflict management: prepared for the Rathfredagh Cheshire Home County Limerick, Republic of Ireland

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dc.contributor.authorBrandt, Kelly Anne
dc.contributor.supervisorDavis, Lyn
dc.date.accessioned2011-07-18T17:59:55Z
dc.date.available2011-07-18T17:59:55Z
dc.date.copyright2011en_US
dc.date.issued2011-07-18
dc.degree.departmentProgram: Dispute Resolutionen_US
dc.degree.levelMaster of Arts M.A.en_US
dc.description.abstractThis Thesis includes a video which must be viewed using Quicktime or Open Source VLC Media Player. This qualitative social constructivist participatory project produced a DVD of transformative conflict management recommendations for staff of the Rathfredagh Cheshire Home of County Limerick, Ireland. The DVD is meant to empower the staff, prevent conflict escalation, intervene when conflict is present, promote positivity, institute recognition, parallel current Cheshire Ireland conflict management policies, and build relationships among staff and management in this healthcare environment. Qualitative social constructivist and participatory methodologies were used during conversational interviews and audio recordings with management and staff on location at the Rathfredagh Cheshire Home in County Limerick, Republic of Ireland. Ms. Janie Finerty, client and Manager of the Rathfredagh Cheshire Home, collaboratively requested transformative conflict management recommendations through workplace assessment to produce a final transformative conflict management DVD to be viewed by staff. Currently, Rathfredagh does not have in-house transformative procedures to intervene and manage conflict while building relationships among staff. The rationale for this project is a need to produce a visual and intimate transformative in-house conflict management intervention tool for the Rathfredagh staff to ensure conflict does not negatively affect other staff and the vulnerable service users in Rathfredagh. Through production of a DVD as a training tool for conflict management in workplace settings, practical applications of this research may be applied to other workplace environments internationally; however, the application of this specific DVD in other institutions is outside the scope of this project because the DVD is specifically designed for the staff of the Rathfredagh Cheshire Home.en_US
dc.description.scholarlevelGraduateen_US
dc.identifier.urihttp://hdl.handle.net/1828/3412
dc.language.isoenen_US
dc.rights.tempAvailable to the World Wide Weben_US
dc.subjectTransformationen_US
dc.subjectDispute Resolutionen_US
dc.subjectConflict Managementen_US
dc.subjectAppreciative Inquiryen_US
dc.subjectActive Listeningen_US
dc.subjectConversational Interviewen_US
dc.subjectDVDen_US
dc.subjectAxial Codingen_US
dc.subjectVideoen_US
dc.subjectThemeen_US
dc.subjectCultural Conflict Managementen_US
dc.subjectCross Cultureen_US
dc.subjectIrish Cultureen_US
dc.subjectConflict Transformation Theoryen_US
dc.subjectQualitativeen_US
dc.subjectSocial Constructivisten_US
dc.subjectParticipatoryen_US
dc.titleTransformative recommendations on conflict management: prepared for the Rathfredagh Cheshire Home County Limerick, Republic of Irelanden_US
dc.typeprojecten_US

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