Best Practices and recommendations for patient care complaints management within the Vancouver Island Health Authority

Files

Lokke_Warren_MA_2013.pdf (1.22 MB)

Date

2013-05-16

Authors

Lokke, Warren O.

Journal Title

Journal ISSN

Volume Title

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Abstract

Description

Keywords

VIHA, Patient Care Complaints, Complaints, Dispute Resolution Program

Citation

URI

http://hdl.handle.net/1828/4624

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Master's Projects
 
University of Victoria Libraries

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.