Best Practices and recommendations for patient care complaints management within the Vancouver Island Health Authority
| dc.contributor.author | Lokke, Warren O. | |
| dc.contributor.supervisor | Davis, Lyn | |
| dc.date.accessioned | 2013-05-16T22:35:35Z | |
| dc.date.available | 2013-05-16T22:35:35Z | |
| dc.date.copyright | 2013 | en_US |
| dc.date.issued | 2013-05-16 | |
| dc.degree.department | School of Public Administration | |
| dc.degree.level | Master of Arts M.A. | en_US |
| dc.description.scholarlevel | Graduate | en_US |
| dc.identifier.uri | http://hdl.handle.net/1828/4624 | |
| dc.language.iso | en | en_US |
| dc.rights.temp | Available to the World Wide Web | en_US |
| dc.subject | VIHA | |
| dc.subject | Patient Care Complaints | |
| dc.subject | Complaints | |
| dc.subject | Dispute Resolution Program | |
| dc.title | Best Practices and recommendations for patient care complaints management within the Vancouver Island Health Authority | en_US |
| dc.type | project | en_US |