Increasing the Safety of Healthcare Information Systems through Improved Procurement: Toward a Framework for Selection of Safe Healthcare Systems

dc.contributor.authorKushniruk, Andre
dc.contributor.authorBeuscart-Zéphir, Marie-Catherine
dc.contributor.authorGrzes, Alexis
dc.contributor.authorBorycki, Elizabeth
dc.contributor.authorWatbled, Ludivine
dc.contributor.authorKannry, Joseph
dc.date.accessioned2015-08-24T21:00:35Z
dc.date.available2015-08-24T21:00:35Z
dc.date.copyright2010en_US
dc.date.issued2010-09
dc.description.abstractIn this article, we describe a framework that we have developed for improving the effectiveness of critical decision making. In selecting information systems. In our framework, we consider system selection in terms of strength of evidence obtained from the testing of candidate systems in order to reduce risk and increase the likelihood of selection and implementation of an effective and safe system. Two case studies, one from a major North American hospital and one from a major European hospital, are presented to illustrate how methods such as usability testing can be applied to improve system selection as well as customization (through early identification of system-organization mismatches and error-prone system features). It is argued that technology organization fit and consideration of the potential for technology-induced error should be important selection criteria in the procurement process. Here, implications are discussed for the development of improved procurement processes to lead to safer healthcare systems.en_US
dc.description.reviewstatusRevieweden_US
dc.description.scholarlevelFacultyen_US
dc.identifier.citationKushniruk, A., Beuscart-Zephir, M., Grzes, A., Borycki, E., Watbled, L. & Kannry, J. 2010, "Increasing the Safety of Healthcare Information Systems through Improved Procurement: Toward a Framework for Selection of Safe Healthcare Systems", Healthcare Quarterly, vol. 13, no. 5, pp. 53-68.en_US
dc.identifier.urihttps://www.longwoods.com/content/21967
dc.identifier.urihttp://hdl.handle.net/1828/6512
dc.language.isoenen_US
dc.publisherLongwoods Publishingen_US
dc.subject.departmentSchool of Health Information Science
dc.titleIncreasing the Safety of Healthcare Information Systems through Improved Procurement: Toward a Framework for Selection of Safe Healthcare Systemsen_US
dc.typeArticleen_US

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