Effects of self-examination upon appraisal-seeking of lay counsellors

dc.contributor.authorDrader, Victoria Frances
dc.contributor.supervisorKnowles, Don
dc.date.accessioned2025-06-20T00:30:48Z
dc.date.available2025-06-20T00:30:48Z
dc.date.issued1978
dc.degree.departmentFaculty of Education
dc.description.abstractIn situations where workers have limited training and experience, every opportunity for improvement of performance should be utilized. Despite this need, threat aroused by receiving information about ourselves often leads us to resist input. In order to increase the use of appraisal situations, a means of lowering the threat of the evaluative situation was sought for crisis line counsellors. A process seemingly effective in reducing threat, yet influential in improving task achievement, was identified from field observations and theoretical and research writings. The process identified was a private and structured self examination of the most recent performance. Lay counsellors received structured, unstructured or no guidelines about examining their performance on calls at a crisis line. The effects measured were (a) voluntary self-examination, (b) differences in self and supervisory evaluation of performance level, and (c) invitations to supervisors or partners to comment upon a particular performance. Results did not support the hypotheses. A tentative conclusion was made from post hoc data that at times a negative relationship existed between self- examination, whether imposed or voluntary, and some appraisal seeking behaviors. Possible explanations for the lack of support for the hypotheses were offered as well as suggestions for further research.
dc.description.scholarlevelGraduate
dc.identifier.urihttps://hdl.handle.net/1828/22415
dc.language.isoen
dc.rightsAvailable to the World Wide Web
dc.titleEffects of self-examination upon appraisal-seeking of lay counsellors
dc.typeThesis

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