Chat Transcripts in the Context of the COVID-19 Pandemic: Analysis of Chats from the AskAway Consortia
| dc.contributor.author | Sobol, Barbara | |
| dc.contributor.author | Goncalves, Aline | |
| dc.contributor.author | Vis-Dunbar, Mathew | |
| dc.contributor.author | Lacey, Sajni | |
| dc.contributor.author | Moist, Shannon | |
| dc.contributor.author | Jantzi, Leanna | |
| dc.contributor.author | Gupta, Aditi | |
| dc.contributor.author | Mussell, Jessica | |
| dc.contributor.author | Foster, Patricia L. | |
| dc.contributor.author | James, Kathleen | |
| dc.date.accessioned | 2023-10-20T18:13:20Z | |
| dc.date.available | 2023-10-20T18:13:20Z | |
| dc.date.copyright | 2023 | en_US |
| dc.date.issued | 2023 | |
| dc.description.abstract | During the COVID-19 pandemic, the majority of post-secondary institutions in British Columbia remained closed for a prolonged period, and volume on the provincial consortia chat service, AskAway, increased significantly. This study was designed to evaluate the content of AskAway transcripts for the 2019-2020 and 2020-2021 academic years to determine if the content of questions varied during the pandemic. | en_US |
| dc.description.reviewstatus | Reviewed | en_US |
| dc.description.scholarlevel | Faculty | en_US |
| dc.identifier.citation | Sobol, B., Goncalves, A., Vis-Dunbar, M., Lacey, S., Moist, S., Jantzi, L., … James, K. (2023). Chat Transcripts in the Context of the COVID-19 Pandemic: Analysis of Chats from the AskAway Consortia. Evidence Based Library and Information Practice, 18(2), 73–92. https://doi.org/10.18438/eblip30291 | en_US |
| dc.identifier.issn | 1715-720X | |
| dc.identifier.uri | https://doi.org/10.18438/eblip30291 | |
| dc.identifier.uri | http://hdl.handle.net/1828/15540 | |
| dc.language.iso | en | en_US |
| dc.publisher | Evidence Based Library and Information Practice | en_US |
| dc.title | Chat Transcripts in the Context of the COVID-19 Pandemic: Analysis of Chats from the AskAway Consortia | en_US |
| dc.type | Postprint | en_US |